By Tech Support | 04 May 2011

 It is important to remove your current anti-virus product before installing ESET Antivirus. If you run two antivirus products on your system you will almost certainly see a degredation in speed as they will tend to "fight" with each other when accessing files.

To assist you with the removal, below are links to the major Anti-Virus manufacturers websites where you can download a removal tool.

A few things to remember:

1. You may need to restart your computer when the removal is complete so you should make sure that all programs are closed.
2. Follow the instructions for removal closely.
3. Make sure that you have downloaded and saved the installation files for ESET and that you have your licence and password available before removing your old anti-virus as when you have removed your current antivirus, you should not go into your email or access the internet until you have your new protection in place as for this short time when you have removed your old antivirus product, you will not have any protection.
4. If you are in any doubt, you can take advantage of our workshop where we offer a service to remove and install your new software.

Final Note: i7 Technologies Limited does not accept responsibility for any data loss that may occur when removing antivirus software from your computer system, we strongly recommend that you take full and regular backups of your data, if you would like further details of how we can help you with offsite, automatic backups then please contact us - 01948 820787. 

*Neither ESET or i7 Technologies Limited take responsibility for any damage or loss of data caused by or during the uninstallation of any antivirus software and strongly recommend that you backup and verify your data before carring out removal or installation of any software products.